Account Settings – EMBIE FAQ

Can I delete my account/ information?

Embie — Tue, 29 Sep 2020 16:34:36 +0000

Yes, you can! You have a right to be forgotten and have a couple of options to get this done.

To delete your health information along with your entire account, navigate to Settings and click on DELETE ACCOUNT.

You will be given the option to delete all the data associated with your account permanently, or to close your account temporarily.

If you would like a copy of your data per the Privacy Policy, you may send a request to our support team via the app by navigating to Settings > Send Feedback. Choose the Privacy Related request type. You must do this prior to deleting your account.

If you are looking to delete only specific health information like in your diagnoses, simply navigate to Profile > Your Health Profile and edit the section. Simply unselect any of the data you wish to delete from your account.

I forgot my username and/or password, how do I recover it?

Embie — Tue, 29 Sep 2020 16:13:24 +0000

If you forgot your username or password and need to recover it, press the Click to Recover Password link on the login page of the Embie app.

You will receive an email with your username acknowledged and a link to reset your password.

If you’d like to change your password once already logged in, navigate to Profile > User profile tab, and enter your new password information.

How do I change my notification settings?

Embie — Tue, 29 Sep 2020 16:05:53 +0000

Your medication notifications are set to 10 minutes before by default. Your Appointment notifications are set to 30 minutes before by default.

To change your notification settings for the above and other general notifications, navigate to Settings > Notification Settings and follow the on screen instructions. (Edit notifications feature not available in BETA)

How do I change my privacy settings?

Embie — Tue, 29 Sep 2020 16:02:56 +0000

We take your privacy very seriously and give you lots of options to manage your settings when you navigate to Settings > Privacy Settings.

There you can request your data, opt-in/out of our Privacy Policy and Terms of Service as well as honor your right to be forgotten.

Please note that opting out of our Privacy Policy and Terms of Service means that you will be unable to use the Embie app services. To read more about this, please click here.

I want my partner to see everything I log, how can I do that?

Embie — Tue, 29 Sep 2020 16:00:33 +0000

Sharing your account with a second account is a feature that we are working on for a later version of the app.

For now, you can share your login credentials with your partner for them to use on a seperate device. This will log you out of your account and require you to log back in after each use on a seperate device.

By sharing your login credentials, you agree to share your sensitive health information with a 3rd person and indemnify Embie and it’s partners of any use of that data, by the 3rd party.